Procédure de Ticket

Procédure de Ticket

All ticket buyers of The Qontinent 2020 received a personal email with more details about the relocation of The Qontinent by means of a voucher (more information: www.saveyourticket.be).

This voucher will represent the total value of your purchases and can be redeemed for the edition of The Qontinent in 2021 and/or 2022 or for more products of your choice in the festival's ticket shop. All ticket buyers of 2020 will be informed as soon as the ticket sale starts for The Qontinent 2021 and 2022.

Will there be extra measures due to Covid-19 at The Qontinent 2021?

Will there be extra measures due to Covid-19 at The Qontinent 2021?

The health and safety of our visitors, artists and crew is our top priority. Therefore, it will be possible that there will be taken additional measures against the COVID-19 virus at the Qontinent 2021.

Governmental instructions will be followed closely. More information will be available closer to the festival.

Âge Minimum

Âge Minimum

The minimum age to enter The Qontinent and Ravers Resort is 16 (you need to be 16 before the start of the festival). Make sure to bring your ID because your age will be checked at the entrance.

What happens to my ticket if The Qontinent cannot take place in 2021?

What happens to my ticket if The Qontinent cannot take place in 2021?

Your voucher will be valid for The Qontinent 2022.

Quand aura lieu The Qontinent 2021 ?

Quand aura lieu The Qontinent 2021 ?

The Qontinent is already preparing to ‘break all boundaries’ in the weekend of 13, 14 and 15 August, 2021. Governmental instructions are being followed closely during these preparations. We expect to have more info at the end of March.

As soon as there is more information about The Qontinent 2021, we will update you via our official channels.

On n’a pas encore répondu à ma question, que puis-je faire?

On n’a pas encore répondu à ma question, que puis-je faire?

Si tu ne trouves pas la réponse que tu cherches, veuille envoyer an e-mail à customerservice@paylogic.com (billets) ou info@theqontinent.be (d'autres questions). Gardez à l’esprit que cela pourrait nous prendre un certain temps pour répondre à tous les e-mails, nous ferons de notre mieux pour t‘aider le plus rapidement possible.

Nous comptons sur votre compréhension.

We are in this together!

Prenez soins de vous, et des autres.

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